POLICIES
At Christopher Stephens we want all our guests to be comfortable. We want you
to escape from the world in our warm relaxing environment. As guest comfort is
a high priority for us we want to make sure everyone is comfortable in our
surroundings. We strive to provide a relaxing and professionally performed
service to all our guests. If you have any questions about any policies we may
have please contact us.
SALON AND SPA POLICIES
METHODS OF PAYMENT
We accept Cash, Visa, Mastercard, American Express and Discover.
We do not accept checks.
GUEST COMFORT
The following complementary beverages are provided during your visit: water, coffee, hot tea, iced tea, white wine or red wine. Free
internet access is provided in our reception area to keep you in touch with the world.
CHILDREN AND THEIR SAFTEY
We love children, but even you need a break. Please make arrangements accordingly as small children are not permitted in the salon and spa
service areas. When bringing young children into the salon and spa, please provide supervision for them in the form of a friend, spouse or
older child which can remain with them in the reception area.
ACCESSIBILITY TO SERVICE AREAS
Upon arrival please remain in the reception area until your service provider greets you. Out of respect for other clientele and staff members
only clients having a service performed at that time are permitted in any service area, all others may remain in the reception seating area.
SCHEDULING
Appointments are scheduled to allow ample time to complete your service. Please help us by arriving 15 minutes prior to your appointment
time. Arriving late may compromise the time available to complete your service.
CELLULAR PHONES
Upon arriving, please turn your cell phone ringer off in consideration of others.
LOCKERS
Lockers are provided to protect your valuables. Please utilize this amenity to ease any safety concerns you may have for your personal items.
CANCELLATIONS
Please respect our time. Provide us with a 24-hour notice for cancellations of all salon and spa services.

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